Business Ethics and Compliance

In 2023, the Bank updated the Business Processes, Risks, and Controls Matrix, and revised the Methodology for Forming the Business Processes, Risks, and Controls Matrix to incorporate additional sections in the Risk Matrix. These updates aimed to better reflect the connection between business process risks and the Bank’s strategic objectives or the objectives of the internal control system. In 2023, ten business processes were checked as well. Risk coordinators have been appointed in each division of the Bank to ensure that operational risks are identified on both lines of defence.